FAQ

An e-Visa is an official document permitting entry into and travel within Turkey. The e-Visa is an alternative to visas issued at Turkish missions and at the ports of entry. Applicants obtain their visas electronically after entering required information and making payments by a credit or debit card (Mastercard, Visa or UnionPay). The link to download your e-Visa is given on the final step where you will be informed that your application has been completed successfully. In addition, the same link to download your e-Visa will be emailed to you. Passport control officers at ports of entry can verify your e-Visa on their system. However, you are advised to keep your e-Visa with you either as a soft copy (tablet PC, smart phone, etc.) or as a hard copy in case of any failure on their system. As in the case of other visas, respective Turkish officials at the ports of entry reserves the right to deny entry into Turkey to a holder of an e-Visa without any explanation.

In accordance with the article 7.1b of “the Law on Foreigners and International Protection” no.6458, foreigners wishing to enter Turkey must carry a passport or a travel document as a substitute for passport with an expiration date at least 60 days beyond the “duration of stay” of their visa, e-Visa, visa exemption, or residence permit. Depending on your nationality, there may be additional requirements. You will be informed of these requirements after you select your country of travel document and travel dates.

An e-Visa can be obtained easily anywhere with an internet connection and it saves time that you would otherwise spend on visa applications at Turkish missions or at the ports of entry into Turkey (if you are eligible).

Citizens of the countries listed below are eligible for the e-Visa provided that they meet required criteria. To find out these criteria, go to Main Page, click on Order Visa button and select your Country of Travel and Type of Travel Document.

Afghanistan	Algeria	Angola	Antigua and Barbuda
Armenia	Australia	Austria	Bahamas
Bahrain	Bangladesh	Barbados	Belgium
Benin	Bermuda	Bhutan	Botswana
Burkina Faso	Burundi	Cape Verde	Central African Republic
Chad	China	Comoros	Congo, Republic of the
Congo, the Democratic Republic of the	Côte d'Ivoire	Croatia	Djibouti
Dominica	Dominican Republic	East Timor	Egypt
Equatorial Guinea	Eritrea	Estonia	Ethiopia
Fiji	Gabon	Gambia	Ghana
Greek Cypriot Administration of Southern Cyprus	Grenada	Guinea	Guinea-Bissau
Haiti	Hong Kong (BN(O))	India	Indonesia
Iraq	Ireland	Jamaica	Kenya
Kuwait	Latvia	Lesotho	Liberia
Libya	Lithuania	Madagascar	Malawi
Maldives	Mali	Malta	Mauritania
Mauritius	Mexico	Mozambique	Namibia
Nepal	Netherlands	Niger	Nigeria
Norway	Oman	Pakistan	Palestine
Philippines	Poland	Portugal	Rwanda
Saint Lucia	Saint Vincent and the Grenadines	São Tomé and Príncipe	Saudi Arabia
Senegal	Sierra Leone	Solomon Islands	Somalia
South Africa	Spain	Sri Lanka	Sudan
Suriname	Swaziland	Taiwan	Tanzania
Togo	U.S.A	Uganda	United Arab Emirates
United Kingdom	Vanuatu	Vietnam	Yemen
Zambia	Zimbabwe

No. The validity period of your e-Visa begins from the date specified in your application. You can enter Turkey on any date within this period.

No. You must obtain another e-Visa.

The Republic of Turkey does not sell, rent or otherwise use for commercial purposes any personal information entered in the e-Visa Application System to third parties. Any information obtained at each stage of the application and the e-Visa issued at the end of the process are stored in high security systems. The applicant bears full responsibility for the safety of the soft and hard copies of the e-Visa. The applicant bears again full responsibility of this information should it fall into the hands of third parties. The barcode on the e-Visa stores applicant's information in an encrypted and electronically signed form, designated by the Ministry of Foreign Affairs of the Republic of Turkey. Access to the content of the barcode is solely provided to the institutions authorized by the Ministry of Foreign Affairs of the Republic of Turkey. The applicant bears full responsibility for any inconvenience that may result from barcode alterations or forgery caused by the applicant.

Yes. Each traveller must have a seperate e-Visa.

No. We cannot refund payments for unused e-Visas.

If you are a citizen of one of the countries listed below, you will obtain a multiple-entry e-Visa:

Antigua and Barbuda	Armenia	Australia	Austria
Bahamas	Bahrain	Barbados	Belgium
Bermuda	Canada	Croatia	Dominica
Dominican Republic	Estonia	Grenada	Haiti
Hong Kong (BN(O))	Ireland	Jamaica	Kuwait
Latvia	Lithuania	Maltdes	Malta
Mauritius	Netherlands	Norway	Oman
Poland	Portugal	Saint Lucia	Saint Vincent and the Grenadines
Saudi Arabia	South Africa	Spain	U.S.A
United Arab Emirates	United Kingdom

The citizens of the countries listed below are required to travel with an airline company which signed a protocol with the Turkish Foreign Ministry. At present, the airline companies that signed this protocol are Turkish Airlines, Pegasus Airlines, Onur Air and Atlasglobal Airlines.

Angola	Benin	Botswana	Burkina Faso
Burundi	Cameroon	Cape Verde	Central African Republic
Chad	Comoros	Congo, Republic of the	Congo, the Democratic Republic of the
Côte d'Ivoire	Djibouti	Egypt	Equatorial Guinea
Eritrea	Ethiopia	Gabon	Gambia
Ghana	Guinea	Guinea-Bissau	Kenya
Lesotho	Liberia	Madagascar	Malawi
Mali	Mauritania	Mozambique	Namibia
Niger	Nigeria	Palestine	Rwanda
São Tomé and Príncipe	Senegal	Sierra Leone	Somalia
Sudan	Swaziland	Tanzania	Togo
Uganda	Vietnam	Yemen	Zambia
Zimbabwe

No, your e-Visa is invalid. You must obtain another e-Visa.

If you wish to stay in Turkey longer than your e-Visa permits, you must apply at the nearest Provincial Directorate of Migration Management for a residence permit. Please note that an e-Visa is granted only for tourism and trade purposes. Application for other types of visa (work visa, student visa etc.) are required to be submitted at Turkish Embassies or Consulates. If you overstay your visa, you might be asked to pay fines, deported or banned future travel to Turkey for a specific period of time.

Our website maintains high level of security standards. We are not responsible for any harm that may result from security vulnerabilities of your bank, your computer or your internet connection.

You must create a fresh e-Visa application.

The link to download your e-Visa is given on the final step where you will be informed that your application has been completed successfully. In addition, the same link to download your e-Visa will be emailed to you.

You can visit the nearest Turkish Embassy or Consulate for your visa application.

The e-Visa application fee is only charged to an approved e-Visa.

You can apply for your e-Visa any time before your travel. However, you are advised to create an e-Visa application at least 48 hours before your departure.

No. You should contact the respective Embassy or Consulate General to get information about your application.

No. The applicant assumes responsibility for any mistakes made in his or her application.

No. You can only make a payment with a credit or debit card (only Mastercard, Visa or UnionPay). On the other hand, please note that the card does not have to be under your name.

Make sure that the card is either “Mastercard”, “Visa” or "UnionPay" (it does not have to be under your name), it has 3D Secure System, and is open to international transactions. If your card has all of these and you still cannot make a payment, you can try making payment at another time or with a different card. Please also note that after you receive the “e-mail address verification message”, you need to click the “approve” button and proceed with the payment within 24 hours. Otherwise, your application will time out, the system will not accept payment, and you will need to create a new application. If the problem persists, you should contact your bank for assistance. In case you still cannot make a payment, please contact e-Visa Support Desk (Home Page > Contact Us).

Please enter your middle name right after your name in the “Given Name(s)” section with a space in between the two names.

No. The address on your payment receipt is automatically taken from your e-Visa.

CVV / CVC / CVC2 for Visa and MasterCard is the final three digits of the number printed on the signature strip on the back of your card.

According to the Law on Foreigners and International Protection which entered into force on 11th April 2014, those foreigners who arrive at sea ports and intend to visit the seaport city or nearby provinces for touristic purpose are exempt from visa provided that their stay does not exceed seventy two (72) hours. However, if you arrive in/depart from our country by air for your cruise tour, you must obtain a visa.

Yes. Provided that your child is issued a passport under his/her name, please either make a separate e-Visa application or contact the nearest Turkish Embassy or Consulate General so as to apply for a sticker visa. Beginning from 5 January 2016, applications for Turkish visas have to be made through the Pre-Application System of Turkish Sticker Visa.

The only requirement for your visa/residence permit to be used as a supporting document is that it should be still valid (by date) by the time you enter Turkey. Previously used or unused single-entry visas are accepted as long as their validity date covers your entry date to Turkey. Please note that e-Visas of other countries are not accepted as a supporting document.

No. While the citizens of the countries listed below can obtain an e-Visa, they are not eligible for visa on arrival.

Afghanistan	Algeria	Angola	Bangladesh
Benin	Bhutan	Botswana	Burkina Faso
Burundi	Cambodia	Cameroon	Cape Verde
Central African Republic	Chad	China	Comoros
Congo, Republic of the	Congo, the Democratic Republic of the	Côte d'Ivoire	Djibouti
East Timor	Egypt	Equatorial Guinea	Eritrea
Ethiopia	Fiji	Gabon	Gambia
Ghana	Guinea	Guinea-Bissau	India
Iraq	Kenya	Kuwait	Lesotho
Liberia	Libya	Madagascar	Malawi
Mali	Mauritania	Mozambique	Namibia
Nepal	Niger	Nigeria	Pakistan
Palestine	Philippines	Rwanda	São Tomé and Príncipe
Saudi Arabia	Senegal	Sierra Leone	Solomon Islands
Somalia	South Africa	Sri Lanka	Sudan
Suriname	Swaziland	Taiwan	Tanzania
Togo	Uganda	United Arab Emirates	Vanuatu
Vietnam	Yemen	Zambia	Zimbabwe

e-Visa fee varies according to country of travel document and type of travel document. Please, click “Order Visa” button on the homepage and select your country of travel document to find out the e-Visa fee that you are required to pay.

The validity period of an e-Visa varies according to Country of Travel Document. Go to Main Page, click on Apply button and select your Country of Travel and Type of Travel Document to check for how many days you are allowed to stay in Turkey.

No. You do not have to get a visa if you are not going to leave the international transit area.

Family applications can be created for minimum of 2 and a maximum of 10 applicants.

Yes, all members of the family must originate from the same country; their travel documents must be the same type (e.g. normal, official, diplomatic); and their arrival date must be the same (Please note that the validity period of e-Visas will begin as of the date selected as arrival date. e-Visa holders can enter Turkey on any date within the validity period. In other words, all members of the family are not required to enter Turkey on the same day.) In addition, all prerequisites (if any) for e-Visa application must be met by all in the family.

After you select ‘Country/Region’ of travel document and ‘Date of Arrival’, fill up ‘Personal Information’ form for the first member of the family, then click ‘Add a New Person’ button to add other applicants in your family up to 10 people. Upon completing the application of the last member of the family by clicking the ‘Continue’ button, the Foreign Ministry will send a confirmation e-mail to the provided e-mail address. A lump sum payment can be made after this stage. Upon receiving the payment, the Foreign Ministry will make the e-Visas available for download. If requested, a payment receipt will be issued under the name of the first applicant.

Group applications can be created for a minimum of 10 and a maximum of 300 applicants.

Yes, individuals in a group must originate from the same country; their travel documents must be the same type (e.g. normal, official, diplomatic); and their arrival date must be the same (Please note that the validity period of e-Visas will begin as of the date selected as arrival date. e-Visa holders can enter Turkey on any date within the validity period. In other words, all individuals in the group are not required to enter Turkey on the same day.) In addition, all prerequisites (if any) for e-Visa application must be met by all in the group.

When using the e-Visa system, the link to create a group application can be found upon selecting the country of origin and date of arrival to Turkey. Group leaders should provide a single e-mail address to be used for the group application. The Foreign Ministry will then send an sample excel file and a user guide to the provided email address. After the list is uploaded, the Foreign Ministry will send a confirmation e-mail with a link. This link must be clicked on within 1 hours to proceed, otherwise the application will time out. A lump sum payment can be made after this stage. Upon receiving the payment, the Foreign Ministry will make the e-Visas available for download. If requested, a payment receipt will be issued under the name of the company which applied on behalf of the applicants.

Service fee is charged to cover the cost for international operations.

If the duration of 90-day-stay on your e-Visa expired within 180 days as of your first entry date, you can reapply for an e-Visa 180 days later starting from the first entry date. If you spent some part of the duration of 90-day-stay on a multiple entry e-Visa within 180 days as of your first entry date and the rest expired after 180 days elapsed as of the first entry date, it is possible to reapply for an e-Visa. Anyway, please keep in mind that you may stay in Turkey up to 90 days in every 180 days starting from the first entry date.

When your e-Visa expires, you are not allowed to apply for a new e-Visa without departing from Turkey ; but you are advised to apply at Provincial Directorate of Migration Management for a residence permit. Please click on the following link to get more detailed information regarding the application of a residence permit and other types of visa (work visa, student visa etc.) http://www.goc.gov.tr/main/En_3 If you overstay your visa, you might be asked to pay fines, deported or banned future travel to Turkey for a specific period of time.